Policies & Agreements

• Scheduling

Upon purchasing a session, you must go to the product description and find the calendar link to book a slot. If you do not receive a confirmation email with a valid booking link, reach out to hello@doroteyo.com for assistance.  

My free mailing list (bottom of page) gets access to extra booking slots and always gets booking priority. If you are struggling to book, this is the best way to find a more convenient time.

• Lateness

If you are running late, please email me beforehand. If there is a tech issue or it appears that I am late — please reach out as soon as possible. Unless I have warned you of an issue or emergency, you should assume the Zoom meeting is open and working on time.

I reserve the right to cancel a session without compensation for customers who are 15 or more minutes late. No-shows or cancellations that occur less than 24 hours before the scheduled time will not be rescheduled or refunded.

• Money Guarantee

If you are a first-time client and you found the session didn’t offer what you thought it would, reach out to hello@doroteyo.com to receive your money back. Offer is available for seven days.

• Disclaimer

Our work together is supplemental — while it can and likely will be therapeutic and healing, it does not replace advice from licensed therapists or other medical and mental health professionals.

I reserve the right to decline or end a session early as well as to redirect clients to another professional if I feel your query is beyond my expertise.

Your data on this website is kept private and shared only with third parties that make this service possible. Read the full privacy policy.